Terms of service

Last Updated: July 2026

Welcome to Tatrra. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

We strive to display our products, descriptions, and images as accurately as possible. However, actual product colors and appearance may vary slightly depending on your device's display settings.

All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

4. Orders

We reserve the right to accept, reject, or cancel any order at our discretion.

Orders may be cancelled due to reasons including but not limited to:

  • Product unavailability
  • Pricing or technical errors
  • Suspected fraudulent activity
  • Payment verification issues

If your order is cancelled after payment has been received, a full refund will be processed.

5. Payments

We accept payments through secure third-party payment providers.

Cash on Delivery (COD) is available only for eligible locations.

By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

6. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for guidance only and may vary due to factors beyond our control.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Please review the Refund Policy before placing your order.

8. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, designs, and branding, is the property of Tatrra or its licensors and may not be copied, reproduced, or distributed without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Disrupt or interfere with the operation or security of the website.
  • Submit false or misleading information.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Tatrra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

The latest version will always be available on this page.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in the city or district where Tatrra operates.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Whatsapp: 9663945296

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST